weaving
Browse common topics, or reach out and we'll get back within 24 hours.
Orders & delivery
Tracking, shipping times, and delivery options.
Returns & refunds
How to start a return and refund timelines.
Payments
Accepted methods, card checkout, and refunds.
Products & sizing
Fabric care, sizing, and product details.
Made-to-measure
Custom garments and measurement guides.
Ready-to-wear orders show the estimated delivery window at checkout. Made-to-measure items usually take 7 to 14 days.
Most ready-to-wear items can be returned within 14 days of delivery. Custom pieces are final sale unless defective.
Checkout currently supports card payment and cash on delivery where available.
Once shipped, you will receive delivery updates. Signed-in customers can also review order status from My Orders.
We currently ship within the UAE only.
Save your measurements in your account, then choose a tailored item. Our tailor prepares your piece and delivers it to your door.
Send us a message and we'll get back within 24 hours.
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