نسج
Browse common topics, or reach out and we'll get back within 24h.
Orders & delivery
Tracking, shipping times, and delivery options.
Returns & refunds
How to start a return and refund timelines.
Payments
Accepted methods, installments, and refunds.
Products & sizing
Fabric care, sizing, and product details.
Made-to-measure
Custom garments and measurement guides.
Standard delivery across the UAE is 1–3 business days. Same-day delivery is available in Dubai for orders placed before 1 PM.
Most items can be returned within 14 days of delivery. Custom/tailored items are final sale unless defective. See our returns policy for details.
Visa, Mastercard, Apple Pay, Tabby and Tamara installments, Cash on Delivery, and store credit.
Once shipped, you'll receive an email and WhatsApp message with the tracking link. You can also see live status on your order page.
We currently ship within the UAE only. We are expanding to GCC countries in 2026.
Save your measurements in your account, then choose a tailored item. Our master tailor handcrafts your piece in 7–14 days and delivers to your door.
Send us a message and we'll get back within 24 hours.
Contact support